1. Introduction

Welcome to Lyra Threads (www.lyrathreads.com), an online fashion store operated by SAMRAG LIFESTYLE PRIVATE LIMITED.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please discontinue using our services.

2. Products & Availability

Lyra Threads offers a selection of women’s fashion, ethnic wear, western wear, co-ord sets, party wear and other clothing collections.

• Products are subject to availability.
• Product colours may vary slightly due to screen settings and lighting.
• Sizes and measurements are provided as guidance.
• We may update product information and availability when necessary.

3. Pricing & Payments

Product prices are displayed in Indian Rupees (INR). Applicable taxes and delivery charges, if any, will be shown during checkout.

Payments must be completed using the payment methods available at checkout. Orders may be subject to payment verification.

4. Order Confirmation

After placing an order, customers will receive an order acknowledgement through the contact details provided during checkout.

An order may be cancelled or refunded if a product becomes unavailable, payment cannot be verified, or an obvious pricing error occurs. Customers will be informed when such action is required.

5. Shipping & Delivery

Delivery availability, applicable charges and estimated delivery times depend on the customer’s location and shipping arrangements.

Please refer to our Shipping & Delivery Policy for further information.

6. Returns & Refunds

Requests for returns, exchanges or refunds are handled according to the eligibility requirements and procedures described in our Returns & Refunds Policy.

Nothing in these terms limits any rights available to consumers under applicable law.

7. Product Care

Customers should follow the care instructions supplied with each garment. Different fabrics may require specific washing, drying or ironing methods.

8. Intellectual Property

The Lyra Threads name, branding, original website content and other materials owned by or licensed to us are protected by applicable intellectual property laws.

You may not reproduce or commercially use protected materials without the relevant owner’s permission.

9. Website Usage

Customers must use the website lawfully. Misuse of the website, fraudulent transactions, unauthorised access or interference with its operation is prohibited.

10. Privacy

We collect and process personal information to operate the store and provide services. Please review our Privacy Policy for further details.

11. Changes to These Terms

We may update these Terms & Conditions to reflect changes to our operations or applicable requirements. The latest version will be available on this website.

12. Governing Law

These terms are governed by the laws of India. Disputes will be handled in accordance with applicable law and consumer protection provisions.